Production Time

Once you submit your order, you will receive an email with your proof within 1-2 business days. If you submit your order outside of business hours (Monday through Friday 9 am to 6 pm), we will send you an email with your proof the following business day. Once you have approved the proof, it will be sent to print the next business day. Production includes printing, packing and shipping of the products ordered. Please note that with production time, there is always a small chance of delay due to various factors that may be out of our control such as file errors, weather not permitting shipment, etc.

FedEx Shipping
All orders are shipped on Monday through Friday (excluding holidays) through FedEx. Delivery depends on the shipping method chosen upon checkout. Please note this also means your order must be paid in full.

Please note, we CANNOT ship to P.O. Boxes

Return Policy

We always strive to provide the best shopping experience. Before your order is shipped out, we will check to ensure that your print and any other products you purchased through the site is correct and free of manufacturing defects. However, from time to time, there may be an error(s) with your order and we will do our best to correct the error. If your order is incorrect (incorrect is defined as receiving a product of a design that you did not submit) or has a defect (defect is defined as having missing or broken parts), you must contact our customer service department by email or phone within 24 hours of delivery during business hours. We reserve the right to ask for photos or additional information regarding the issue with the order.

Cancellation
If you would like to cancel your order, please contact customer service via email or phone as soon as possible. You may NOT cancel your order once you have approved the proof. 

Refunds
Refunds generally take several business days to show up on your bank account or PayPal account. With some financial institutions, they may even take up 30 days to post your refund on your account. This will vary depending on your financial institutions.