FAQ

WHEN WILL I RECEIVE MY BANNER?
We ship out all of our banners 1-3 business days after the order is processed and approved by you. 
Banners will be received 5-7 days after they are shipped. We will send you a notification once we have shipped your banner. Interested in expedited shipping?</ br> Please message us prior to order.

HOW DO I HANG MY BANNER?
Please choose your finish when you make your purchase. Your choices are:
- GROMMETS:
recommended if you are using command hooks to hang it on a wall or when you are attaching the banner to a photo stand
- POLE POCKETS:
recommended for a clean and neat finish. 
(Be aware that pole pockets will slide through the pole in your photo stand, so if you select pole pockets, understand that the pocket is accounted for in the height, and can effect the height by 1/2 inches)

HOW WILL MY BANNER BE PACKAGED?
All of ours banners that are 10ft. wide x 8ft. height (or 8ft. wide x 10ft. height) and below are shipped rolled (no folds/no wrinkles)
All of our banners that are 10ft. wide x 10ft. wide are shipped boxed and folded (will have fold lines). These are easy to remove with a blow dryer
CAN I RETURN MY BANNER?
If you are unhappy with your purchase. Please contact us and we will find a solution! For more information on returns + exchanges please read our shop policies
Please contact us for any further questions :)!

♥ BaloeDesigns ♥

 

Search our store