FAQ

WHEN WILL I RECEIVE MY BANNER?
We ship out all of our banners 1-3 business days after the order is processed and approved by you. Banners will be received 5-7 days after they are shipped. We will send you a notification once we have shipped your banner. Interested in expedited shipping? Please message us prior to order.

DO YOU SHIP INTERNATIONAL?
At the moment we only ship within the United States. However, we are working on extending our market overseas!

HOW DO I HANG MY BANNER?
Please choose your finish when you make your purchase. Your choices are:
- GROMMETS:
recommended if you are using command hooks to hang it on a wall or when you are attaching the banner to a photo stand
- POLE POCKETS:
recommended for a clean and neat finish.
(Be aware that pole pockets will slide through the pole in your photo stand, so if you select pole pockets, understand that the pocket is accounted for in the height, and can effect the height by 1/2 inches)

WHAT BANNER SIZE SHOULD I CHOOSE?
To get a better understanding of the sizes, please refer to the photos in this listing.
Our recommendation:
- Table Banners: 5ftx4ft and 6ftx4ft 
- Kid parties: 4ftx6ft and 6ftx6ft 
- Large Banners: 6ftx8ft or 8ftx8ft
(the 8ftx8ft is the standard adult size party banner and works great for group and individual photos)
- Extra Large banners: 10ftx8ft and 10ftx10ft. With this option you can fit at least 7-8 people across the banner

CAN I REQUEST A CUSTOM SIZE?
Yes, totally! If you would like a custom size, make sure to leave a note with your purchase

HOW WILL MY BANNER BE PACKAGED?
- All of ours banners that are 10ft. wide x 8ft. height (or 8ft. wide x 10ft. height) and below are shipped rolled (no folds/no wrinkles)
- All of our banners that are 10ft. wide x 10ft. wide and over are shipped boxed and folded (will have fold lines). These are easy to remove with a blow dryer

CAN I RETURN MY BANNER?
If you are unhappy with your purchase. Please contact us and we will find a solution together. For more information on returns + exchanges please read our shop policies

Please contact us for any further questions :)!

♥ BaloeDesigns ♥

 

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